Lim Sanny, Milka, Yessica Claralisa, Ika Triana, Ulf Henning Richter. (2020). QUALITY FUNCTION DEPLOYMENT AND SERVQUAL BASED SERVICE QUALITY ANALYSIS: COMMERCIAL CLEANING COMPANY CASE IN JAKARTA, INDONESIA. PalArch’s Journal of Archaeology of Egypt Egyptology, 17(7), 9281–9294. Retrieved from https://archives.palarch.nl/index.php/jae/article/view/3866