DR. HARPREET SINGH, SAVITA SARANGAL. A STUDY OF INTERRELATION OF SERVICE QUALITY, CUSTOMER SATISFACTION AND CUSTOMER LOYALTY IN CASE OF ONLINE SHOPPING. PalArch’s Journal of Archaeology of Egypt / Egyptology, [S. l.], v. 17, n. 7, p. 14324-14335, 2020. Disponível em: https://archives.palarch.nl/index.php/jae/article/view/5406. Acesso em: 26 jul. 2025.