DR. SAMEER KORANNE. A METHODICAL ASSESSMENT OF THE SERVQUAL MODEL. PalArch’s Journal of Archaeology of Egypt / Egyptology, [S. l.], v. 17, n. 12, p. 967-980, 2020. Disponível em: https://archives.palarch.nl/index.php/jae/article/view/6482. Acesso em: 3 may. 2024.