SUHARYONO; SOLIMUN; ANDRIANI KUSUMAWATI; ICHSAN GAFFAR. HOW SUPPLIERS OF HI-TECH AND CRITICAL EQUIPMENT KEEP THEIR CUSTOMERS SATISFY AND LOYAL BY UTILIZING SERVICE INNOVATION AND SERVICE RECOVERY?: STUDY OF SERVICE FOR INDUSTRIAL CONTROL SYSTEMS (ICS) USERS IN INDONESIA. PalArch’s Journal of Archaeology of Egypt / Egyptology, [S. l.], v. 18, n. 08, p. 1713-1732, 2021. Disponível em: https://archives.palarch.nl/index.php/jae/article/view/8999. Acesso em: 24 apr. 2024.