Dr. Bikash Barua , Ms. Sayaka Zaman, Ms. Umma Nusrat Urme. “EFFECT OF TOTAL QUALITY MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: MEDIATING ROLE OF KNOWLEDGE CREATION PROCESS ”. PalArch’s Journal of Archaeology of Egypt Egyptology, vol. 17, no. 7, Dec. 2020, pp. 9024-50, https://archives.palarch.nl/index.php/jae/article/view/3845.