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Lim Sanny, Milka, Yessica Claralisa, Ika Triana, Ulf Henning Richter. QUALITY FUNCTION DEPLOYMENT AND SERVQUAL BASED SERVICE QUALITY ANALYSIS: COMMERCIAL CLEANING COMPANY CASE IN JAKARTA, INDONESIA. J Arch.Egyptol [Internet]. 2020Dec.1 [cited 2025Jun.26];17(7):9281-94. Available from: https://archives.palarch.nl/index.php/jae/article/view/3866