AN INVESTIGATION OF THE MODERATING ROLE OF TEAMWORK EFFECTIVENESS IN THE DEPENDENCY OF BEHAVIORAL OUTCOMES ON EMPLOYEE WORK ENGAGEMENT

Abstract

This study is an attempt to test a commonly held assumption that low level of employee work engagement may lead to behavioral outcomes (deviant behavior, absenteeism and high turnover intentions). To test the proposition, we collect the data from 210 individuals of banking sectors through stratified random sampling. The responses of the respondents were measured through a structured questionnaire having a five-point Likert scale. Based on empirical investigation, we found that work engagement has negative and significant relationship with behavioral outcomes i.e. deviant behavior, turnover intention and absenteeism. We also found that teamwork effectiveness moderates the relationship between work engagement and behavioral outcomes. We concluded that work engagement is high when teamwork is high and vice versa. Implications for theory and future research directions was also highlighted.