AUTOMATED SCHEDULING SOFTWARE IN PRIVATE DENTAL PRACTICE - A SURVEY

Abstract

Automated scheduling software is a software that can store and track patient information.It keeps patient information and details secure and it is also easy to retract. It eases booking appointments precisely and in an organised manner. It caters to the patient's needs and makes work easier at private practices where the workforce is limited. It is very efficient and time saving. It makes sure no patient skips any appointments by giving regular reminders and effectively manages no show and cancellations. A self-administered questionnaire was prepared comprising 10 questions and circulated to about 100 people through an online google forms link.. The questions were studied carefully and corresponding answers were marked by the participants. The data was collected and analysed using the SPSS Software version 20.0 . Most of the respondents preferred automated scheduling and online booking appointments. The respondents find it useful when reminders are given. About 90% of the participants think that they will visit clinics more regularly if reminders are given often. This outright proves to be a positive result. The patients who skip appointments mostly do it because they forget about their schedule. With regular reminders and instructions, they will follow up and improve their visit to the clinics.