IMPACT OF SLEEP QUALITY ON AVIATION EMPLOYEES' PERFORMANCE AT INTERNATIONAL WINGS GROUP: JOB STRESS AS A MEDIATOR

Abstract

Sleep is necessary for human beings to continue their life. However, the relationship between sleep quality, job stress, and aviation employees' performance has not been sufficiently examined in the past literature. The aim of this study was to evaluate the sleep quality and job stress between aviation employees at international wings group (IWG) and to examine the relationship between sleep quality, job stress, and aviation employees' performance. An electronic questionnaire was conducted among 246 aviation employees who are working at IWG, the electronic self-administered questionnaire comprising Pittsburgh Sleep Quality Index (PSQI), Parker & DeCotiis scale to measrue Job Stress, Adaptive performance by Charbonnier‐Voirin & Roussel to measure performance and socio demographic data. The relationship between categorical variables were analyzed using T test, Chi-squared, linear logistic regression test. A total of 246 participants completed questionnaires, 154 of them (response rate62.6%) reported bad quality of sleep. with high level impact on job stress and performance. In addition, it reported high level impact between job stress and performance. This study showed that bad sleep quality was significantly related with elevated levels of job stress and performance at IWG employees.