MANAGEMENT SUPPORT, IT RISK MANAGEMENT, AND ORGANIZATIONAL CULTURE ON IT GOVERNANCE AND ITS IMPACT ON COMPANY PERFORMANCE
Abstract
This study aims to examine the effect of support of the senior manager, information
technology risk management, and organizational culture on the effectiveness of information
technology governance and its impact on company performance at PT. Bank Mandiri
(persero). With the advance of information technology, its utilization continues to increase
over time. The realization that seeps into the IT business environment and its vitality for the
survival of the company have put the IT on the agenda of the executive board. It is
recognized that the information infrastructure can effectively and efficiently increase
shareholder value. The object of this research is PT. Bank Mandiri (Persero) branch of Metro
Tanah Abang. The method of analysis used is Structural Equation Modelling (SEM). The
results showed that (1) Support of Senior Manager has a positive and significant effect on the
effectiveness of IT Governance, (2) IT Risk Management has a positive and significant effect
on the effectiveness of IT Governance, (3) Organizational culture has a positive and
significant effect on the effectiveness of IT Governance and (4) Effectiveness of IT
Governance has a positive and significant effect on the Company Performance