IMPROVING THE EFFICIENCY OF THE STATE CIVIL SERVANTS IN THE ACEH GOVERNMENT HEALTH SERVICE DURING THE PANDEMIC PERIOD

Abstract

This study explores variables that can influence the performance of the Aceh Government Health Service's State Civil Servants, namely psychological contract defaults, exchanges of leader-subordinates, and policies. This analysis is quantitative, using primary data collected by distributing questionnaires in 23 districts/cities across Aceh to 290 civil servants on duty. The results of the study confirm previous studies and show that during the Covid-19 pandemic, the performance of the State Civil Servants in the Aceh Health Service can be enhanced by considering factors of psychological contract default, exchanges of leadership-subordinate, and policies.