IMPLEMENTATION THE QUALITY MANAGEMENT SYSTEM (QMS) OF ISO 9001:2015 TO IMPROVE THE QUALITY LEARNING STANDARDS AT UIN MALANG INDONESIA

Abstract

This study aims to produce an implementation of the Quality Management System (QMS) of
the ISO 9001:2015 to improve the learning quality at UIN Malang Indonesia. Malang
Indonesia. The researchers use the qualitative research methods and data analysis techniques
in the interactive analysis model, so the results can be concluded as follows: 1) establish
indicators of the idealized profile and competence of lecturers; 2) establish indicators of
learning quality standards; 3) establish indicators of quality standards for management and
campus facilities that support the realization of the quality of learning. This research
contributes to scientific management in higher education that combines scientific and religious
culture in the indicators form of the application of the ISO 9001:2015 Quality Management
System (QMS). The realization of the learning quality is the main foundation of the university’s
business to achieve the quality standards of student and graduate competencies as well as the
university quality standards towards the World-Class University (WCU) that is capable of
competing in the global era.