Innovation and Quality Management in Higher Education

Abstract

Quality assurance (QA) is development – that is higher education institutions to develop
culture of quality. Understanding this phenomena provide important insights and guides for
policy formulation for higher education institutions as they seek to redefine their goals and
operations in an increasingly global educational environment. This research was conducted to
fulfill this trend through formulating a policy relevant and responsive enhancement mechanisms
for the college – of arts and sciences towards enhancing culture of quality of innovative quality
management.
This study employed the descriptive-correlation research design dealing with the
procedures that are on-going; practices and beliefs that are prevailing; conditions of relationships
that exists; effects that are being felt; and trends that are developing thereby the process goes
beyond mere data gathering and tabulation. A 5-point Likert-scale questionnaire was used for
data collection. The data were analyzed using SPSS v. 23.
The analysis of data indicated that the college strived to address the pressing imperatives
of quality assurance initiatives. The findings revealed differences in the reactions of the
participants that significantly influenced the college response to quality assurance initiatives. It
can be concluded that through a relevant and responsive quality assurance enhancement
mechanisms developed the college could realize its mandate and main thrusts, operations and
quality services among stakeholders in the 21st century and beyond with an intensive
determination, strategic leadership and positioning in the dynamic world gearing towards culture
of innovative quality management in higher education.