Artificial Intelligence In The Public Health Sector: The Use Of Telemedicine In Indonesia During Covid-19

Abstract

The Covid-19 outbreak affected the problem of access and health services in many countries including Indonesia. This study aims to explain the use of technology that supports public health services during Covid-19 took place in Indonesia. This research uses a qualitative approach which is carried out through document and literature studies that are analyzed using Nvivo 12 Plus software. The results of this study revealed that in an effort to guarantee public health during the co-19 period, the Indonesian government in this case the ministry of health made efforts and appeals for access and services to health to continue to be carried out by utilizing Artificial Intelligence as information and communication technology. The government uses technology such as telemedicine as an application used in public health services over long distances or online between hospitals and patients. The government also continues to collaborate between hospitals and medical personnel in utilizing the telemedicine. The use of technology in the form of Artificial Intelligence (Telemedicine) also has an influence on prevention efforts in the spread of co-19 cases in Indonesia. In addition, the use of Artificial Intelligence also impacts on the development and application of E-Government in Indonesia. The limitation of this study is that this study has not explained the challenges and public response to the use of telemedicine as a means of public health services. The future research needs to explain this aspect by using a survey approach and quantitative descriptive analysis.