FINANCIAL MANAGEMENT PERSPECTIVES OF PUBLIC SERVICE AGENCIES IN FACING VARIOUSCHALLENGES AND OPPORTUNITIES TO SERVE THECOMMUNITY

Abstract

The tasks carried out by the apparatus in carrying out the main tasks and functions of providing
services to the community are coloured with dissatisfaction from the community towards the
community towards the community service. We can analyze it in a simple way why this condition
continually becomes a permanent opinion from the general public towards the apparatus. In
developing countries these conditions will occur and be experienced by all people in general.
There are two dichotomies that create gaps, among others, on the one hand, the demands of the
community's needs which are getting higher both in quantity and quality are expected to be relatively
less capable of the apparatus. So there is a gap that will continuously describe the ability to meet the
government is always lower than the demands of the needs of the community's expectations.
Demands for community needs will develop according to a series of measurements, while the ability
to meet the expectations of needs develops according to a series of arithmetic. The phenomenon will
occur in almost all aspects of life, including in the demands of the community, namely the party served
and the ability of the government in serving.
In Indonesia, the current negative image of government performance seems to be un favourable, for
example the impression of a bureaucratic, slow, corrupt, inefficient apparatus and other things that
shows that the apparatus is still less professional, Government Regulation No. 23 of 2005 concerning
Financial Management of Public Service Agencies is one of the breakthroughs of the government to
answer various limitations from the apparatus or government in serving the public.