FACTORS AFFECTING THE PERFORMANCE OF CIVIL SERVANTS IN THE DIRECTORATE OF COMMUNITY EDUCATION AND SPECIAL EDUCATION, MINISTRY OF EDUCATION AND CULTURE, REPUBLIC OF INDONESIA

Abstract

This study aims to analyze the factors that have an impact on the performance of Civil Servants at the Directorate of Community Education and Special education, Ministry of Education and Culture, both directly and indirectly and to analyze the dominant influencing factors. The data in this study were obtained by distributing questionnaires to 145 civil servants through census techniques. The data obtained were analyzed using descriptive analysis, cross-tabulation, and Structural Equation Modeling (SEM) with Partial Least Square (PLS). The independent variables in this study are individual physiological factors, psychological factors, organizational factors, and the dependent variable is the performance of civil servants. The results showed that overall the dominant factors affecting the performance of civil servants at the Directorate of Community Education and Special education, Ministry of Education and Culture were not only seen from the direct influence but also from the factors supported by other factors indirectly, so it can be said that the three factors namely individual physiology, psychology, and organization are the dominant factors influencing the performance of civil servants at the Directorate of Community Education and Special education, Ministry of Education and Culture.