CRISIS MANAGEMENT STRATEGY IN LIGHT OF JUST IN TIME – KNOWLEDGE MANAGEMENT (JIT-KM): CASE STUDY IN THE CENTRAL BANK OF IRAQ

Abstract

The current research included an intellectual framework about two variables, namely the strategy of crisis management and JIT-KM. The importance was to try to link these two variables to arouse the interest choosing a crisis management strategy through JIT-KM. The research aims to study the effect of JIT-KM in choosing a crisis management strategy. The research sample was a number of managers working in the Central Bank of Iraq. The questionnaire was used as a tool to collect data related to the research. The results showed acceptance of the main hypothesis of the research, that is, there is a significant statistically effect of knowledge management at the time specified in the crisis management strategy, so recommendations were presented, the most important of which is the necessity of the CBI's directors to rely on multiple knowledge sources by reviewing the latest scientific research developments published in international magazines as well as trying to obtain knowledge through the Internet.