CONFLICT MANAGEMENT STYLES CONCERNING ADMINISTRATIVE EXPERIENCE OF PRINCIPAL AT HIGHER SECONDARY SCHOOL LEVEL

Abstract

Aim of this research study was to determine the conflict management styles concerning administrative experience of principal at higher secondary school. Total107 principals were selected from six southern districts of Khyber Pakhtunkhwa as a sample of the study.A valid and reliable five point likert scale research instrument covering five conflict management styles i.e. compromising, accommodating, avoiding, competing and collaborating was used for data collection. Researcher personally visited to selected sample and received maximum response from respondents. The gathered data was properly arranged and entered into SPSS matrix. Descriptive statistics mean and inferential statistics correlation and regression was applied to meet the objectives. It was concluded that most of the principals were focusing compromising conflict management style to overcome conflict in schools. Similarly collaborating conflict management style was also used for removal of conflict and smooth running of schools. Further concluded that there is week association between principals’ administrative experience and conflict management styles. The principal need to apply compromising style on resolving conflict among the staff members.