FACTORS INFLUENCING TO TURNOVER INTENTION OF IMPORT - EXPORT COMPANIES’ STAFF IN BANGKOK

Abstract

The aim of this research is to study influence level and verify an accordance of the factors influencing to turnover intention of import - export companies’ staff in Bangkok, by using quantitative research methods for verify model accordance via collected data with 540 import export’ staffs in Bangkok. And second-order confirmatory factor analysis and structural equation modeling. The finding found the clarity of work model included working condition and job description, internal politics model included supervisor and performance management and comparison with the labour market model included compensation and work progress.

Which clarity of work model, internal politics model and comparison with the labour market model influencing to turnover intention were developed had consistent with empirical data. (Chi-square/df = 1.362, p = 0.243, GFI = 0.999, CFI = 0.998, TLI = 0.987, NFI = 0.992, RMSEA = 0.026) Clarity of work had positive influence to internal politics, comparison with the labour market and turnover intention, which had internal politics and comparison with the labour market were mediator variable. In addition, comparison with the labour market had positive influence to internal politics and turnover intention as well as internal politics had positive influence to turnover intention as well. The variation of turnover intention was Influenced by clarity of work, internal politics and comparison with the labour market 55%