STUDY ON THE IMPACT OF PATIENT’S SERVICE QUALITY FROM A HOUSEKEEPING POINT OF VIEW

Abstract

Housekeeping as such is generally and the fundamental support service system in a hospital. This aesthetically involves spheres of cleanliness, catering to overall maintenance, and dealing with the essential upkeep of the patient service areas regarding their care mostly, including the complete staff areas and the public areas herewith.   The study explores the interrelationships among Service Quality for housekeeping Service providers in India. The data was collected from 371 respondents. After there were rounds of Purposive sampling technique, the data was garnered, which helped a great deal in this work. Research work or hypotheses was tested with Linear Regression. Collected data were analyzed via AMOS. Hence, this study’s primary purpose can be aimed at the sole introspective conceptual theory with the inclusion of the variables, which graphs the satisfaction curve of the patient-based wellness program aspects and standards therein