DISCOVER THE EMPLOYEE PERFORMANCE DIMENSIONALITY IN PUBLIC SECTOR ORGANIZATIONS OF PAKISTAN

Abstract

Organizational performance mainly depends on the performance of employees. Successful organizations have progressively given more attention to several factors that contribute to organizational performance but the human resource is the most dominating and crucial factor of every organization. In addition to this, the performance of an employee is an essential element as it indicates the organizational success by executing their jobs and using the multidimensional performance construct such as tasks and conceptual performance. The study aims to examine the multidimensional aspect of Job performance and its association with constructs such as task performance, interpersonal facilitation, and job dedication. Data was collected on public sector organizations of Pakistan through a personally administrated survey questionnaire to investigate the impact of multi-dimension constructs of performance on employees’ perceived output. The impact on criterion variable is calculated through factor analysis, descriptive statistics, and inferential statistics by using the SPSS version 22. The finding of the study revealed that, the employee perceived performance, and its multidimensional constructs significantly correlated with each other (r² = 0.908) & Alpha > 0.9. Moreover, as per the coefficients table, task performance has a (Beta value 0.681) shows the largest contribution to explain a dependent variable, and based on the beta value we can conclude that any changes in task performance produce a greater impact on employee performance than the succeeding factors. The study concludes that conceptual performance is a prime factor, for every organization, although this concept discrete from task performance due to increased global competition and downsizing problems, every organization needs a higher effort level from each employee in a way to achieve organizational goals and objective. Secondly, department/section heads usually preferred the multidimensional behavior of employees while rating their subordinates and expected them to work as a team to achieve overall objectives and the study concludes that when conceptual performance is a selection criterion in addition to task performance, in such cases employers perceived this dimension as a personality trait of an employee which needed in every organization for the survival in a competitive environment.