ROLE AND EVOLUTION OF COMMERCIAL BANKS IN SAUDI ARABIA
Abstract
Commercial banks have evolved in terms of technology and customer service. Mergers and acquisitions with other banks have brought about globalization in the commercial banks of Saudi Arabia. High quality delivered at cheap prices has led them to use more of these bank services. Other factors that are responsible for customers to be satisfied are proper allocation of resources, diversification, innovative products, high security, easy access and high customer care. Evolution of commercial banks in Saudi Arabia has been for good of the people and the economy. This study analyses the factors responsible for the evolution of commercial banks and the roles that banks play in a country over 5 – 10 years by comparing the banks of Saudi Arabia; NCB, Alinma and SABB for variables of “Share price of banks” and “Net income of the banks”.