JOB SATISFACTION AS A MEDIATION ROLE AND SPIRITUAL INTEL-LIGENCE AS A MODERATION EFFECT TO COMPENSATIONAL JUS-TICE TO THE GOVERNMENT BANKING EMPLOYEES PERFORMANCE IN MALANG CITY
Employee performance is a major issue in the banking sector business, due to increasingly fierce competition in winning the hearts of consumers. Several factors play a role in improving employee performance that must receive serious attention from banking man-agers. Because high employee performance will play a role to improve the performance of banking organizations and vice versa. Employee performance was influenced by employee job satisfaction, the fairness of employee compensation, which is strengthened by the spiritual intelligence of employees. The purpose of this research was to analyze the effect between fairness compensation and employee performance, with the mediating role of employee job satisfaction and moderation of spiritual intelligence. This research is a quantitative study using PLS analysis and a sample of 145 government bank employees in Malang City. The results indicate that a compensatory justice does not have a direct effect on employee performance, but compensation justice has a direct effect on job satisfaction. Job satisfaction has a direct influence on employee performance. Mediation tests showed that job satisfaction mediates to the effect between fairness of compensation and employee performance. Spiritual intelligence does not moderate to the effect between fairness of compensation and employee performance. Therefore, it is mean that a spiritual intelligence does not strengthen or weaken the effect between fairness of compensation and employee performance in the banks, Malang. Originality from this research, it was founded that spiritual intelligence is not a moderator of the effect between fairness compensation and employee performance, but is a predictor/antecedent for employee performance, so the higher level of spiritual intelligence will increase to employee performance.
- 2021-01-13 (3)
- 2020-11-12 (2)
- 2020-10-29 (1)