"The Impact Of 3PL Services on TQM in Automobile Industry with Special Reference to State of Maharashtra"

Abstract

The outsourcing of Third Party Logistic (3PL) services has become very significant in various industries. In Modern times supply chain and logistics management have important role to perform to bring in the quality with minimum cost. Third Party Logistic services help in effective transportation, warehousing and value added service. The concept of Third Party Logistic works very effective and efficient in Automobile industry. The implementation of 3PL has reduced the cost of maintaining of the inventory, delays in the channel of distribution. The present research examines the impact of 3PL services on TQM of automobile industry in Maharashtra. The contribution of 3PL services towards Total Quality Management with customer focus, continuous improvement, communication efficiency and discipline in quality is remarkable. Maharashtra is known as hub of Automobile industry in India. Researcher attempted to investigate most of the dimensions of 3PL in context with the Total Quality Management.