ENHANCING ORGANIZATIONAL PERFORMANCE THROUGH EMPLOYEE ENGAGEMENT – AN ANALYSIS OF HR PRACTICES AT PUBLIC SECTOR UNIVERSITIES IN Karachi

Abstract

Human Resource Management is the most crucial element that ensures the systematic operations of any organization. This study highlights the importance of HRM in universities as to why the HR department needs improvement. Education attributes to the personality improvement, skill development, and progress of any organization. It defines the attitude and approach of any individual toward economic, social, and personal matters. Thus, any compromise on the management of educational institutions means we are putting the organization's future at stake. This study employs a survey technique using a close-ended questionnaire. The data has been collected randomly selected sample of 502 employees of three higher education institutes of Karachi. This paper discusses the implication of some of the HR policies and practices (training and development, performance evaluation, and career growth) on the performance of public sector universities. The finding indicates that HR practices are not properly implemented in higher education institutes. This ignorance leads to the disengagement of employees. The study ends up with some policy recommendations for the higher education institutes of Karachi to improvise their HRM practices.