THE INFLUENCE OF PSYCHOLOGICAL MOBILITY ON CAREER AND SATISFACTION IN BANKING INDUSTRY EMPLOYEES

Abstract

Nowadays, community perceives changing job as a common phenomena due to the influence
of boundaryless careers. Boundaryless careers affect the size of one's success, both in terms
of job and career satisfaction. This research aims to study whether psychological mobility has
an effect on physical mobility as well as job and career situations on bank employees in
Surabaya, Indonesia. To test the hypothesis, this study selected 116 bank employees in
Surabaya as respondents. This research uses quantitative methods, and Partial Least Square
(PLS) analysis technique. The criteria set for the respondents in this study were employees
who worked in the lending, funding, and operations sections. This study uses purposive
sampling as a non probability sampling techniques, which makes use of certain
considerations in determining the respondents eligible to become a sample. The results of this
study indicate that the respondent's answer to the Physical Mobility (PHM) variable is the
low category with 2.22 value. This shows that the number of respondents who move or
transfer is low. While the average respondent's answer to the Career Satisfaction (CS)
variable is 2.68, which is categories as moderate and the average respondent's answer to the
Job Satisfaction (JS) variable is 3.01, also categorized to be moderate. Psychological mobility
has a positive effect on physical mobility, while negative effect on career satisfaction and job
satisfaction. On the other hand, physical mobility shows a negative effect on career
satisfaction and has no significant effect on job satisfaction. This research is considered as
useful based on the practical side of the result, it which it can be used as material for
consideration and planning for individual employees in taking psychological action as well as
physical mobility to support their career success.