AINVESTIGATING THE INFLUENCE OF MOTIVATION AND ORGANIZATIONAL SUPPORT ON EMPLOYEE PERFORMANCE WITH EMPLOYEE ENGAGEMENT AS A MEDIATOR

Abstract

This study aims to analyze the influence of motivation and organizational support on employee performance mediated by involvement. Sample 239 respondents of Grand Indonesia Mall employees. Data were analyzed using Structural Equation Modeling (SEM). The results of the analysis concluded that organizational motivation and support have a positive and significant influence on employee involvement. Motivation, organizational support, and involvement directly affect employee performance. The mediation results show that involvement can mediate the influence of motivation and organizational support on employee performance. Research findings indicate that involvement can significantly mediate the indirect effect of organizational motivation and support on employee performance. This shows that high organizational motivation and support can increase employee involvement and further improve employee performance. Future studies are expected to re-examine the mediating role of the relationship associated with organizational commitment in similar companies.