EFFECT OF SUPPLY CHAIN QUALITY MANAGEMENT PRACTICES ON QUALITY PERFORMANCE: THE CASE OF SADARA CHEMICAL COMPANY

Abstract

Quality management practices in the supply chain have changed the whole aspect of business and the changes are reflected in the different departments. The quality practices of the supply chain focus on the products that are purchased by the customers. The integration of the supply chain by improving the procedures adopted promotes the quality of the company's performance. Thus, in this work, the impact of Supply Chain Quality Management (SCQM) practices on the organization has been scrutinized.  This work utilized quantitative research methods. Four hypotheses were analyzed in this work which are H1: there are positive effects of customer focus on quality performance, H2:  there are positive effects of supplier focus on quality performance, H3: there are positive effects of supply chain integration on quality performance, and H4: there are positive effects of quality leadership on quality performance. The sample population are employees from Sadara Chemical Company. The sample size is 31. he analysis was performed using a correlation analysis. The key findings have shown that the all of the hypotheses are partially acceptable because they have a good relationship in correlation and the result of the regression is close to 0.60.

CCS Concepts

• Information systems➝Database management system engines   • Computing methodologies➝Massively parallel and high-performance simulations.