TESTING THE EFFECT OF SUPPLY CHAIN LEARNING ON SUPPLY CHAIN FLEXIBILITY

Abstract

The supply chain learning process involves different components that bring the best in supply chain integration and flexibility. The processes range from simple and adds incremental to the current knowledge situations. This study investigates the relationship between supply chain learning process and supply chain performance flexibility, though internal integration which is the company internal departments, and external integration in SGS Company in Jeddah city, Saudi Arabia. This study assists in realizing the impact of supply chain learning and answering the question whether supply chain learning is affecting the supply chain performance flexibility. The mixed method and tools have been used in this study to gather data among the management from the services industries and the employees of the company. The study used (SPSS) program to analyse the data. The test and analysis included in this study are reliability analysis, descriptive analysis, regression, and finding the correlation. The data in this study reveal that there is a Positive relationship between supply chain learning and supply chain performance flexibility