QUALITY MANAGEMENT PRACTICES AND THEIR EFFECTS ON THE PERFORMANCE OF ORGANIZATIONS

Abstract

Increased competition in business and the market has opened the door to better production of products and services than before. The need for a quality management approach has provided a means for organizations to develop and upgrade their quality measures. Total Quality Management (TQM) has proven to be the best practice that organizations have implemented in recent years in order to gain significant market influence. Thus, this study presents the investigation of the impact of total quality management practice on organizational excellence and performance on organization in Saudi Arabia. The research is going to shed light on different dimensions of TQM, its implementation, and factors in its adoption and how well it is impacting on the organization's performance. This study was carried out based on quantitative method and the collected data was analyzed using correlation statistic. The findings have shown that there is positive relationship between total quality management (TQM) and organizational performance.