LEGAL PROTECTION FOR CONSUMERS DUE TO THE DELAYS IN APARTMENT UNIT OWNERSHIP HANDOVER

Abstract

This research revolves around the default of developers by not handing over the unit of apartment
bought by a consumer, or performing a delay in the handover; actions that are considered to be
detrimental to consumers. Efforts to protect the rights of consumers as a prevention from the
harmful behaviors of the developers are required. The purpose of this study is to explain and
analyze the developer's liability on late handover of apartment units. The researcher also aims to
explain the settlement of disputes for consumers who are disadvantaged in the late handover of
apartment units. The author uses normative legal research methods. This research shows that the
cases often occur in several Indonesian property projects, with settlement of delays done in various
ways based on the Consumer Protection Law, etc. Regulations have guaranteed a legal certainty
to provide protection to consumers in rights, despite of the low awareness of consumers in terms
of it.